Accessibility
Builttoworkforwhoeverisusingit
A site that only works for a mouse, perfect eyesight and a fast connection is not finished. This is what we have actually done about that, and where to tell us we have missed something.
Our commitment
Aiming at WCAG 2.1, Level AA
That is the standard we build against. We have not commissioned a formal third-party audit, so this is a statement of intent and ongoing practice — not a certificate.
What that means today
Specific practices, not a general promise
Real headings, in order
Every page uses one H1 and nested headings beneath it, so a screen reader's heading list is a usable table of contents rather than a wall of identically-weighted text.
Labelled forms
Every field on the booking, quote, review and contact forms has a real label, not a placeholder standing in for one. Errors are announced next to the field they belong to, not just by colour.
Operable without a mouse
Every link, button, menu and form control is a native, focusable element. Nothing here depends on hover to reveal information or a click target too small to reach by keyboard.
Contrast that is checked, not assumed
Text colour is drawn from a small set of combinations we have measured against WCAG's contrast ratios, not picked by eye. Gold, the one colour least forgiving on this front, never carries a sentence of text on a light background.
Alt text on images that mean something
A photo of a vehicle or a chauffeur describes what it shows. A purely decorative image is marked as such, so it is skipped rather than read aloud as noise.
Numbers that line up
Fares, dates and flight times use tabular figures, so a column of numbers stays a column instead of drifting with each digit's width.
Found something that does not work for you?
Tell us what page, what you were trying to do, and what happened instead. We will look at it and get back to you — and if you would rather book by phone than through the form, someone answers, at any hour.
Last updated 23 September 2026.